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Start the new year off with some fun events in Palm Springs!

Backstreet Art District

Artwalk at the Backstreet Art District     1/1

On the first Wednesday of each month, the galleries of the Backstreet Art District in South Palm Springs open their doors for an evening of art, community, refreshments and fun.  https://backstreetartdistrict.com/

 

Palm Springs International Film Festival

Palm Springs International Film Festival     1/2 – 1/13

The Palm Springs International Film Festival is one of the largest film festivals in North America, held annually during the first week of January. The event kicks off with the Film Awards Gala at the Palm Springs Convention Center, featuring the presentation of awards to top stars in the previous year’s best films. Throughout the week, hundreds of film screenings are held throughout the city, including domestic and foreign films, along with educational talks and panels. https://www.psfilmfest.org/

 

Palm Springs Vintage Market

Palm Springs Vintage Market     1/5

The monthly Palm Springs Vintage Market is held at the Palm Springs Cultural Center on the first Sunday of the month from October through May, featuring vintage furniture, art, decorative items, clothing, jewelry and more from local and national vendors, as well as delicious food and live entertainment. http://www.palmspringsvintagemarket.com

 

Elvis Honeymoon Hideaway house

Elvis Birthday Celebration     1/11

The Elvis Honeymoon Hideaway House, where Elvis and Priscilla Presley spent their honeymoon in 1967, is hosting a special Elvis birthday celebration show, featuring acclaimed impersonator George Thomas. The event begins with a tour of the property, followed by a live performance. https://elvisinpalmsprings.com/tours/

 

Red Carpet Run

PSIFF Red Carpet Run     1/11

The Palm Springs International Film Festival Red Carpet Run includes both a 5K and 10K run/walk, beginning and ending on the red carpet and following a route that includes former Palm Springs homes of iconic Hollywood stars. Participants don gowns, tuxes and other festive attire during this fun and crazy race, and finishers are presented with their own Oscar trophies. https://organizations.hakuapp.com/organizations/3221744e287a6441c1dd/events/562099c3caa8cadca357

 

Palm Springs Aerial Tramway

Let’s Talk Speakers Series – The Palm Springs Aerial Tramway Yesterday, Today and Tomorrow    1/23

Learn about one of the desert’s most treasured landmarks, the Palm Springs Aerial Tramway, during this informative and entertaining talk at the Palm Springs Cultural Center. Greg Purdy, the tram’s VP of Marketing and Public Affairs, and Cara Youngman, Public Relations Manager, will explore the visionaries who conceived of the tram, the people behind its design and construction, its importance to Palm Springs today, and plans for the future.

https://pshistoricalsociety.org/products/lets-talk-the-palm-springs-aerial-tramway-yesterday-today-and-tomorrow

It’s holiday season here in Palm Springs and the town is buzzing with activity and fun events. Schedule a getaway and get in some room-side pool time and holiday shopping while you’re in town checking out these don’t miss LGBTQ events in Palm Springs:

Holiday Dinner Show: Judy’s Old-Fashioned Christmas  12/1/19 – 12/29/19

At Michael Holmes’ Purple Room, this special holiday show is a blend of hysterical comedy and outstanding music that explodes into an evening of nonstop belly laughs, glamour and high camp, as celebrated entertainer Michael Holmes parodies Judy Garland, who in her 1964 television variety show, played host to some of the greatest female icons of the Golden Age of Hollywood. The spirit of Judy Garland is alive and well and in Palm Springs! Find out more here.

Judy's Old Fashioned Christmas

 

Sanctuary’s Holiday Spectacular  12/8/19

‘Tis the season to support the fourth Annual Holiday Spectacular – Holiday Socks, benefiting the Sanctuary Palm Springs. On Sunday, December 8 from 5 to 7:30pm, at the iconic Spencer’s Restaurant, this fun-filled cocktail reception, smashing hors d’oeuvres, live entertainment, not-so-silent auction and a rousing live auction benefits LGBTQ+ youth who are aging out of the foster system. Hear a grand performance from Broadway veteran David Burnham; celebrity emcee – comedian, actor and adoptive parent and star of Desperate Housewives Alec Mapa; and Dottie and Maude (aka Les Dames du Soleil) will add flair to the auctions. Limited tickets available. Find our more here.

Sanctuary's Holiday Spectacular

The Skivvies – I Touch My Elf  12/13/19 & 12/14/19

For two nights at The Purple Room, enjoy dinner and a show: “Alt-cabaret, new burlesque: Whatever you call it, the jolly musical comedy of the Skivvies, a troupe of entertainers who perform in their underwear, joyfully rock.” – New York Times. Acclaimed undie-rock stars, THE SKIVVIES, head to the entertainment capital of the world for “PALM SPRINGS STRIPPED”! Special guests to be announced. Presented by The Purple Room in association with Chris Isaacson Presents. Enjoy dinner at 6pm and a show at 8pm. Find out more here.

The Skivvies - I Touch My Elf

Palm Springs Gay Men’s Chorus “A Modern Family Holiday” at The Annenberg Theater  12/20/19 – 12/22/19

“A Modern Family Holiday” will be a showcase of traditional favorites along with new music from some of today’s most talented composers and lyricists. The theme of the evening is all about embracing our new modern families. Ticket prices range from $25 – $55. Shows at 7pm on Friday and Saturday and 3pm on Sunday. Find out more here.

PS Gay Men's Chorus - Modern Family Holiday

31st Annual Palm Springs International Film Festival – Gay!La (Date TBA)      1/1/20 – 1/13/20

The famous Palm Springs International Film Festival is one of the largest film festivals in North America, welcoming over 135,000 attendees each year for its lineup of new and celebrated international features and documentaries. The Festival is also known for its annual Gay!La event, honoring the LGBTQ community and film industry. This event is an annual highlight during the Palm Springs International Film Festival. With lots of great music and lots of great fun, you won’t want to miss this evening’s vibrant event. The full festival offers 12 days of events and film screenings featuring over 200 films from 60+ countries. We welcome you to join us at our venues in Palm Springs and Cathedral City. See you at the movies! Find out more here.

Palm Springs International Film Festival - Gay!La

Blogger Elaine Masters wanted a classic Palm Springs vacation, and that’s exactly what she had, soaking in the city’s sights and visiting some of the most popular hotels, from the Spanish-style Los Arboles to the Art Deco-inspired Westcott.

By Mary Farah

Valentine’s Day road trip, anyone? I’m that person who is a sucker for Valentine’s Day. While long gone are the days of exchanging “Be Mine” valentines, I love the chance to get away with my husband. With the pressure of the winter holidays behind us, Palm Springs is an ideal weekend destination for us as we’re under two hours from home in Los Angeles.

Get an Aerial view of Palm Springs 

One of the beauties of a drive out to Palm Springs is hitting the road mid-morning (hit that snooze button one more time) yet arriving in town by the afternoon. A terrific first stop is to the world’s largest rotating tramcar at the Palm Springs Aerial Tramway.

Ascend almost three miles to a gorgeous alpine forest and take in the spectacular views of Mt. San Jacinto State Park as you enjoy an intimate lunch at their Forest View Restaurant, or cocktails at the Lookout Lounge. If you and your honey prefer to get down and dirty with a hike, enjoy over 50 miles of trails.

Check in to ARRIVE

For a unique hotel that’s both modern and personable, look no further than ARRIVE. A 21 and over Palm Springs Preferred Small Hotel, ARRIVE is not your usual hotel. Check-in is at the pool bar, guests can reach the concierge via text, and their pool offers a lively atmosphere often with DJ’s or movie nights.

Best part? On-site at ARRIVE is Wexler’s Deli, a marvelous diner that made it tempting to stay at the hotel and chill on our patio with their smoked meat dishes; Cartel Coffee Lab, making it extremely easy to roll out of bed and get that first cup of caffeine; Draughtsman, an incredible BBQ house that will make you drool and last but not least, Ice Cream and Shop(pe).

With such an impressive option of meals and light bites, it’s no surprise why we love it at ARRIVE.

Other romantic retreat boutique hotels in Palm Springs include:

La Maison: Consistently voted one of the most romantic hotels in the country by TripAdvisor, the beautifully intimate La Maison is a dream getaway.

Dive:  This 11-room resort conjures the timeless style of St. Tropez with its elegant rooms and lush grounds.

La Serena Villas: Originally built in 1933, this romantically historic hotel sits on over an acre of beautiful landscaped grounds in the heart of downtown Palm Springs.

Ingleside Inn offers a special Valentine’s Day brunch and a decadent 3-course dinner menu crafted with love, including live music.

Enjoy a Night “on the town” at the Palm Springs Art Museum

Not only does the Palm Springs Art Museum display a diversity of beautiful art, but also Cabaret and Broadway performances at their Annenberg Theatre. Just in time for Valentine’s Day weekend, enjoy an evening with Broadway performer, Tony Yazbeck. Best known for his Astaire Award-winning and Tony Award-nominated role in On the Town, Yazbeck will be bringing his suave dance moves and smooth vocals to the museum on February 15th, an ideal evening for theatre lovers like myself.

More Evening Fun

Consider Mr. Lyon’s Steakhouse for a cozy meal for two at a candle-lit table, and don’t miss Seymour’s, their speakeasy, open nightly for an expertly crafted cocktail. If you love a great Old Hollywood atmosphere, head on over to the Purple Room. The urban legend is this is the club where an RCA executive first signed Frank Sinatra and the boys to conceive the Rat Pack. Owner of the Purple Room, Michael Holmes, never keeps it dull with weekly performances on stage at the restaurant as Judy Garland and Old Blue Eyes himself.

Where will Valentine’s Day take you in Palm Springs?

Wake up in Palm Springs with the sun gloriously shining and grab your glamorous floppy hat, recyclable water bottle, and sunglasses. It doesn’t matter if the museums are closed because there’s so much fabulous public art to explore in Palm Springs.

Start your walking tour in the Uptown Design District on North Palm Canyon.

First Stop – Palm Springs Desert Art Center

The center for Palm Springs creative arts is the Desert Art Center at 550 N Palm Canyon Dr, Palm Springs, CA 92262. Often overlooked, this grand building is the home for numerous art classes, exhibits, and theatre performances. One of our city’s latest art installations is on the Desert Center’s palatial grass-covered lawn.

MIDABI is an artist and philosopher focused on large-scale public art using text in sculptures and murals. Residing in Palm Springs since 1998, with family roots going back to the 1950s, MIDABI continues a family tradition of contributing artistically to the desert.

Large, bold, and thought-provoking, MIDABI creates works of art that seek to inspire and challenge the viewer to think for themselves and see reality differently. One may feel shaken, for emotional core values may be questioned.

Since you have your walking shoes on, head on down Palm Canyon; along the way, you will see colorful benches to rest upon, which our local artists created.

Second Stop – Koffi North

If you want to have a cup of coffee, you might want to stop at Koffi North. Be sure to go straight through the store to the back and see the courtyard. The locals hang out here during non-Covid times.

Third Stop – Near the Palm Springs Art Museum

Now that your energy is restored, head down to Museum Way and turn right.

Before you get to the Palm Springs Art Museum and located in what we locals call the “Sand Pit,” (and future home of an underground parking lot) are ten sculptures, 11 ft long X 9-foot fiberglass babies. A barcode replaces any semblance of a face.

Czech artist David Cerny has loaned this art installation to Palm Springs through 2022. He wanted to make a statement about the dehumanization of society due to big tech and data. We are betting you will have an opinion.

Check out the wall on your left as you overlook the Sand Pit. You’ll spot a mural by Santa Monica artist, Peter Tigler, who worked with attendees of all ages to create this 7-foot-tall-by15-wide mural at the Annual La Quinta Arts Festival in 2019. Look closely; it was created by finger painting. The bright colors and numerous scenes invoke the sense of “Wish you were here.” It’s a great place to take a selfie to post your social media.

Fourth Stop – Graffiti Park

Across the street from the Sand Pit is our Graffiti Park. While waiting for the area to be developed, artists are encouraged to express themselves through their art. The various cement pillars and stones, remnants of past construction, serve as canvases. The art is constantly changing, so be sure to come back and see it on your next visit.

Fifth Stop – Right Side of Palm Springs Art Museum

The Palm Springs Art Museum is closed, but the parking lot holds a surprise. Check out the Road Signs scattered throughout the premises. They were created by artist Gerald Clark, who identifies himself first as an artist; and secondly, a Cahuilla Indian.

These Road Signs were created for an exhibit of his work in the Palm Springs Art Museum a couple of years ago. Walk to the museum’s right side first, then see the rest of them on the museum’s left side.

Sixth Stop – Left Side of the Palm Springs Art Museum

After you have pursued both sides of the museum, you will see a large semi-truck parked in the parking lot. In the semi is a three-story all-metal house, called the Aluminare House, designed by Albert Frey and A. Lawrence Kocher. The house was donated to the Palm Springs Art Museum for its permanent collection and will be reassembled in 2021. It is considered to be one of the most outstanding examples of Modernist architecture in the world.

We hope you have enjoyed this tour of some of our public art. There are many more installations–both inside and outside–scattered throughout the city. However, we wanted to give you a small taste of the many treasures that await your visit to Palm Springs.

Next up in our series of articles on the most Instagram-worthy small hotels in Palm Springs is L’Horizon Resort & Spa.

L'Horizon exterior - Jeff Mindell

In 1952, Jack Wrather, producer of Lassie and The Lone Ranger, wanted a desert retreat for himself and his Hollywood friends. He enlisted prominent modernist architect William F. Cody to create a large property in South Palm Springs featuring 20 separate bungalows that ultimately hosted everyone from Marilyn Monroe to the Nixons during its heyday. More than six decades later, designer Steve Hermann, who has designed homes for clients including Christina Aguilera and Vera Wang, purchased the property and reopened it in July 2015 as L’Horizon Resort & Spa following an extensive renovation and redesign.

L'Horizon Pool and mountains - Jeff Mindell

L'Horizon guest room - Jeff Mindell

Hermann’s design update retained Cody’s signature midcentury architectural elements while infusing modern comforts and luxuries. An al fresco fine dining restaurant called SO.PA was added to the property, as well as a poolside bar and a spa.

L'Horizon Pool Bar - Jeff Mindell

L'Horizon Instagram posts

A blue-tiled infinity pool is the centerpiece of the resort, with guest room bungalows scattered around the property.

L'Horizon Infinity Pool - Jeff Mindell

One bungalow, called the Fireplace Suite, was Marilyn Monroe’s personal bungalow when she stayed with the Wrathers during the 1950s. It features a wood-burning, copper clad fireplace as the centerpiece of the room and opens out onto a private patio.

L'Horizon Bungalow with Fireplace - Jeff Mindell

The ultimate luxury accomodations at L’Horizon can be found in The Residence, which is a nearly 2,000 square foot standalone home with two bedrooms, a full kitchen, living room, sunken wet bar and its own private pool with gorgeous mountain views.

L'Horizon Residence - Jeff Mindell

L'Horizon Residence Pool - Jeff MindellOther Instagram-able details I love at L’Horizon include the black and white multi-patterned design motifs around the property; the ornate starburst front doors; bikes available for guest use during your stay; bocce ball court; hammocks; and the desert landscaping throughout the resort. The property is adults only, but your four-legged friends are welcome!

L'Horizon Front Doors and Bike - Jeff Mindell

L'Horizon Hammock and Bocce- Jeff Mindell L'Horizon Instagram Posts

Stay tuned as we continue to explore other great Instagram-friendly small hotels in Palm Springs in this series of blog posts coming out each month!

 

Images via Jeff Mindell for Palm Springs Style and Instagram.

With the world opening up more, it is the perfect time to visit Palm Springs. With 70 plus small hotels to choose from within Palm Spring’s city limits, deciding which one may seem like an overwhelming task. However, here are five hotels that each have a unique touch that might help with your selection.

Photo of Arrive Hotel pool

You Never have to Leave the Premises when you Stay at Arrive

Arrive

Located on North Palm Canyon, the adults-only Arrive hotel is a playful  oasis in the desert.

Here is the best thing about Arrive that you will not find anywhere else in town: their Poptails.

Made for adults only, Poptails are boozy, frozen ice pops aka childhood nostalgia for the very grown-up you. Available in rotating flavors like Aperol Spritz, Paloma, and Sex by the Pool, these housemade treats are a must. They’re available poolside for hotel guests but the locals know they can pop by and pick them up to go. It might be the best $8 you can spend on a hot day.

If you need to satisfy your caffeine or sugar craving, Arrive also has the Ice Cream Shop(pe) right on site, which is perfect if you want something a little less adult-like to cool your palate. And you can pick up speciality drinks for poolside enjoyment  or to go from the Cartel coffee shop.

 

The Cole Hotel and Biscuit and Counter Develop a Partnership

The Cole Hotel

This Palm Springs boutique hotel, designed by American Architect Hugh Kaptur in 1959, is restored and opened during the pandemic. The kitchen was expanded for the owners wanted to make their space one where visitors didn’t have to leave the premises for superb food.

Suddenly, things closed down because of Covid-19. It no longer made sense to have a full menu and chef on the premises. Biscuits and Counters had recently come to town and had no venue consistently to produce their melt-in-your-mouth biscuits, which were quickly becoming in great demand.

A partnership was developed. Biscuits and Counter made their savory biscuits in the kitchen and started to serve them in creative ways to The Cole’s guests. Now you walk out of your room and enjoy brunch by the pool.

If you want, you can meet local Palm Springs residents, for they have heard about the brunches and are coming to The Cole for a Sunday morning meetup with friends.

 

Take a Deep Breath and Enjoy the Gardens at the Dive Hotel

Dive Palm Springs

Are you dreaming of going to Europe and visiting the French Riviera?  We cannot help you with that right now, but we have a suggestion: reserve a room at Dive Palm Springs, an 11-room, adults-only boutique resort located in the heart of Palm Springs.

There are several stand-out  aspects to Dive but one of them is LuLu — an 8-foot-tall woman in a blue swimsuit and bathing cap made of neon and aluminum— who coyly greets you when you arrive.

And the other thing is Dive’s magnificent two-room, two-bed Paris Suite. It’s centerpiece is a 1919 belle époque brass and copper elevator cage that has been fully restored and converted into a Queen bed and lounge. There’s also the vintage“Not-So-Minibar” — a full-sized bar in a stunning vintage Tambour cabinet featuring 8 full bottles of premium liquors, elegant glassware and premium wines and Dom Perignon. There’s also an original copper-clad exterior window from the Flatiron building in NYC (c. 1903), reborn as an oversized antique wall mirror, the Christian Lacroix butterfly wallpaper, and antique Parisian chandeliers.  Très magnifique!

 

The Monkey Tree Offers Relaxation and Scandinavian Spa

The Monkey Tree

The 60-year old The Monkey Tree hotel has been restored to its mid-century modernism grandeur. Step back and feel what it was like when Palm Springs was the haven for movie stars escaping from the glare of the cameras.

This is the only place with an authentic Scandinavian Spa.  It has three components:

  1. First, you go into a dry sauna. (Presently, it is not open due to Covid-19 regulations – However, as soon restrictions are eliminated, it will be available again.)
  2. Then you jump into a pool cooled to 55 degrees and is for single occupancy.
  3. Finally, you go into an extra-deep jacuzzi. You sit on a bench, which allows you to have water over your shoulders. It is heated at 102 degrees and has room for two.

There are no day passes, so you can only have this “refreshing” unique experience if you are a hotel guest.

 

The Santiago Hotel has the Largest Resort Pool in Palm Springs

Santiago  

The Santiago hotel has a well-deserved reputation as one of the premier small hotels in Palm Springs that caters to gay men. This swimsuit-optional, 24-room boutique hotel is set amid luxurious and meticulously cared-for gardens.

Time for a dip? You can get plenty of exercise, for the Santiago has the largest pool at any Palm Springs resort. Enjoy a poolside lunch and drinks with misters providing the perfect cooling system on hot summer days. Picture swinging in a two-man hammock among the lush garden planted with exotic plants and cacti.  When you look up, you see the majestic mountain views with the occasional cloud dancing on the horizon.

Bonus wow: The Santiago  is the only resort in Palm Springs that includes complementary breakfast, lunch, and refreshments (served all day in the cantina).

Enjoy the tastefully decorated rooms, luxury bath products, and flat-screen TVs. You deserve a stress-free, pampered getaway.

When you fly or drive into Palm Springs from the West, you cannot miss the sudden, dramatic appearance of hundreds of windmills. To be exact, 2200 at this writing. Few people know that it is possible to take a tour of this windmill farm. Standing at the bottom of a windmill and looking up is a thrill for even the most skeptical participant.

Windmill Farm Background 

The formation of the windmill farm, as it is now called, began in 1984. The location was chosen because it is consistently the windiest place in the United States. Winds are clocked regularly at 30 mph because air current is trapped and funneled between the two mountain ranges.

With the 1980s oil crisis came the need to increase the development of alternative energy; thus, this area received international attention and became a focus for rapid design and development of more efficient windmills. Today, constant research is done by four companies, including one from Spain.

Public Access 

With changing times, the Windmill Tour Company pivoted. Previously, a bus trip through the area was accompanied by a volunteer narrator for the tour. Now, one can take a vehicle with up to eight people and drive through the farm with a video or audio narration.

Upon arrival, you are handed a sanitized iPad in a plastic bag.  Then you drive through the designated path, which is marked, and look for the blue barrel with a number that matches the narrative on the video. At each stop, there is room to park so that you can get out and take as many pictures as you want.

Highlights of the Tour 

For engineer types, there is a display of the original turbines with detailed descriptions of the design. We learned that the original open-tower design proved noisy and caused the demise of many birds. Thus, it was back to the drawing board for redesign, especially the blades. Today, the fiberglass blades can be 144 feet long, almost the width of a football field.

One of the stops allows you to get right up to the windmill with a column that extends 300 feet into the air. The majesty of this engineering feat is difficult to comprehend.

This approximately 1.5-hour tour is truly a magnificent experience. You learn, take in the fresh desert air, and your appreciation of windmill power will increase tenfold.

 

Helpful Hints: Make reservations on their website. There are no restrooms available. Make sure you take plenty of water and a hat, for there is no shade on this tour. Finally, when you sign up for the tour, be sure to copy the directions. It is handicap accessible. 

Palm Springs Windmill Tours
www.windmilltours.com
62950 20th Avenue
Palm Springs, CA 92262
800-531-5834

 

February is full of fun happenings in Palm Springs!

Tour de Palm Springs    2/7 – 2/8

The Tour de Palm Springs cycling event is back for its 22nd year, raising money for nonprofit organizations in the Coachella Valley. The event includes food, drinks and live entertainment for participants as they cycle through the city of Palm Springs.

https://tourdepalmsprings.com/

Modernism Week   2/13 – 2/23

The annual Modernism Week in Palm Springs celebrates midcentury modern architecture and design with hundreds of individual events held during an 11-day period, including architectural tours, educational lectures and films, nightly parties, the Modernism Show & Sale at the Palm Springs Convention Center and more.

http://www.modernismweek.com

Art Palm Springs  2/13 – 2/17

The Art Palm Springs art fair, held at the Palm Springs Convention Center, brings together galleries from throughout the US and abroad, showcasing post-war and contemporary art.

https://www.art-palmsprings.com/

Palm Springs Air Museum Gala 2/21

This year’s Palm Springs Air Museum annual gala event will celebrate the 75th anniversary of the end of World War II, featuring celebrity guest and master of ceremony Joe Mantegna, with musical entertainment by Frankie Avalon with Matt Mauser and the Pete Jacobs Big Band.

https://palmspringsairmuseum.org/gala/

A Curated Collection 2/22 – 2/23

Vintage fashion lovers won’t want to miss the A Curated Collection event, happening at Temple Isaiah in Palm Springs. Dealers from across the country will present high end vintage clothing, shoes, jewelry and other accessories.

http://acuratedcollection.com/

Amin Casa embodies the quiet sophistication of Palm Springs, with a twist of old Hollywood glamour.

Once the residence of actress Gloria Swanson, Amin Casa made its debut in the Historic Tennis Club neighborhood in November 2016, following several months of major renovations both inside and out. “Amin” means “ours” in Tagalog, while “casa” is Spanish for “home,” and owners Ramon Bautista and Nelson Cooley want it to feel like “your home away from home.”

“On property, guests will find the relaxing, club-like ambiance and genuine, heartfelt hospitality they have come to treasure,” Ramon said.

The compound dates back to the 1920s, and when fully occupied, the property only accommodates 14 guests, adults only. The bungalows come with living rooms, kitchens complete with microwaves, coffeemakers, blenders, and dishes, eco-friendly toiletries, and bathrobes and slippers, plus the Swanson residence with two bedrooms, two bathrooms, a fireplace, and the property’s largest kitchen. There are stunning gardens, fountains, a swimming pool, cabanas, and an outdoor dining area with a grilling station.

Above all else, Ramon and Nelson, who have experience at some of the finest hotels in the world, strive to give the patrons of Amin Casa one thing: “Intuitive, gracious service provided by a staff passionate about pleasing our guests.”