Neil Mehta was impressed as soon as he walked onto the grounds of the Hotel California.

The Hotel California is consistently voted as one of the top hotels in not just Palm Springs, but the entire country. That’s just one of the reasons why Neil purchased the 14-room hotel in January 2019.

“It has a really nice intimacy to it,” Neil says. “There are a lot of different areas where you can get away and be by yourself. If you want to have a cup of coffee and stare at the mountains, you can do it in two or three different spots upstairs. But if you want to be surrounded by other guests, you can go to the pool.”

Originally built in 1942, the Hotel California is decorated with Spanish charm. It has a private courtyard, heated pool, spa, poolside cooling misters, fire pits, barbecue patio, and secluded outdoor cigar lounge.

At the same time Neil bought the Hotel California, he also purchased the Desert Riviera Hotel. As it turns out, both hotels once had the same owner.

“That great customer service culture was implemented at the Hotel California and Desert Riviera by the same owner long ago, and they’ve done a great job upholding that standard of service,” he says.

The Hotel California has a loyal following, with guests coming back year after year. Neil is looking forward to interacting with visitors, and is “extremely excited about the prospect of not only continuing the legacy of the prior owners, but also trying to find areas where we can improve and make guests feel even more like family,”

Neil has spent the last 10 years doing real estate development, and also owns a residential real estate company in Orange County. In 2014, he bought his first hotel in Newport Beach, and fell in love with the hospitality industry. Neil feels “lucky and blessed” to now own both the Hotel California and Desert Riviera, and is looking forward to getting settled in town.

“I am a big fan of the city of Palm Springs and of the culture that has always embraced diversity,” he says. “I’m excited to be part of it, to grow our business, and to provide positive experiences for guests.”

The spirit of optimism is alive and well in Palm Springs. 

“While the sunshine, heated pools, and stellar attractions make the city a destination for people looking for relaxation and adventure alike, the pandemic has changed Palm Springs’ visitor profile considerably,” Michael Green, chair of the Desert Gay Tourism Guild and Palm Springs Preferred Small Hotels, said. “Visitors from Europe are not coming as frequently as in previous years, and Canadians, who typically help boost the Coachella Valley’s economy, didn’t start returning until November.”

That said, the number of visitors overall exceed those of pre-covid days, and since June 2020, the vast majority of travelers have been domestic. Let’s dive into the reasons why.

Beautiful flowers in bloom. Photo credit: Kathy Condon

Feeling Safe on the Road

With the pandemic ongoing, many people feel safer planning a road trip with their family instead of getting on an airplane or cruise ship. San Diego, Los Angeles, Las Vegas and Phoenix are no more than a 3.5-hour road trip away from Palm Springs, and even people from the San Francisco Bay Area can drive here within a day. For those in the northwest, they can turn Palm Springs into a road trip destination, making leisurely stops to see sights along the way. Road trippers not only pack their comfort items, but pets are welcome in Palm Springs, so Fifi and Brutus can come along for the ride, too.

Art at the Palm Springs International Airport. Photo credit: Kathy Condon

Direct Flights to Palm Springs

For travelers who do choose to fly, the Palm Springs International Airport is easy to navigate, just five minutes from downtown Palm Springs, and welcomes direct flights from many U.S. cities. Major airlines are always adding direct routes to Palm Springs, and new carriers are building the city into their business plans. According to Daniel Meier, Palm Springs International Airport’s deputy director of aviation, marketing, and air service, arrivals are up nearly 25 percent at the airport. 

Professional Mobility

When people first couldn’t go into the office to work, they came up with innovative ways to get their jobs done. Zoom allowed them to connect with colleagues and customers from anywhere with WiFi, and Palm Springs became a choice workcation destination. “With the ability to work remotely, we noticed a trend that people were taking advantage of the opportunity to stay longer,” Joyce Kiehl, director of communications for Visit Greater Palm Springs, said.

A Change of Residence

Palm Springs was one of the epicenters of the 2021 summer real estate boom, as harsh northeastern winters and being stuck inside brought to mind visions of sitting under a palm tree near the pool, conducting business meetings on Zoom. Robert Hunt, manager of Alcazar Palm Springs, said he has noticed that “many of our guests are staying here while looking for property.” Bob Deck, an agent with Town Real Estate, has found that people interested in buying homes in Palm Springs are “tired of the traffic in the bigger cities. They are looking for ways to take their commute time and turn it into family time.” 

A couple explores Palm Springs by bike. Photo credit: Visit Palm Springs

What Does the Data Show?

Things are looking up in Palm Springs, with hoteliers and retailers seeing a 23 to 25 percent increase in business in November, compared to the same month a year earlier. Jeff Witthuhn, owner of downtown gift shop Peepa’s, said he’s seeing “many more customers are coming from the East Coast,” while Kim Galland, owner of the women’s accessory store Kimbals, attributes her growth to previous customers who are delighted to be out in the world shopping.

In October, the city reported that transit occupancy tax collection increased almost 45 percent over 2020. Randy Garner, marketing manager for the Palm Springs Board of Tourism, noted that most events and conferences were canceled in the fall and winter of 2020, and the recent success of the 2021 Palm Springs Festival of Lights Parade illustrates people are ready to get out there and enjoy the many aspects of our welcoming community, including new public art and restaurants.

Inside Gigi’s Restaurant. Photo credit: Kathy Condon

Thriving is a word that best describes Palm Springs. Remodeling of stores, the upgrading and restoration of our hotels, and additional direct flights are making our ever-changing desert community a destination that encourages visitors to come back again and again. What are you waiting for? Make a reservation through Palm Springs Preferred Small Hotels to see this fabulous city for yourself.

What makes Palm Springs the perfect getaway? The year-round activities — hiking, golfing, cultural experiences — and world-class dining top the list, but the boutique hotels are the city’s crown jewel. Members of the International Food, Wine, and Travel Writers Association recently discovered just how phenomenal hotels like Los Arboles, the Santiago Resort, and The Westcott are, and how they stand out in the desert.

There’s no place like the Korakia Pensione.

The historic property says it “blends the silhouette of Tangier with a whisper of the Mediterranean,” and is the perfect escape. There are two restored historic villas — the Mediterranean Villas and Moroccan Villas — with spacious rooms featuring wood-beamed ceilings, stone showers, balconies, private patios, French doors, and antique and handmade furniture. The Moroccan villa was built in 1924 as a hideaway of Scottish painter Gordon Coutts, who wanted to recreate his earlier life in Tangier.

Guests at Korakia Pensione are treated to outdoor yoga and meditation sessions, hot breakfasts in the Moroccan courtyard, use of books in the library lounge and cruisers to get around town, Moroccan tea service in the afternoon, and vintage movies screened outside at night.

The Moroccan courtyard is filled with fountains, a stone waterfall, olive trees, date palms, citrus, and bougainvillea, and as the sun begins to set, staff light hundreds of candles and lanterns across the property, setting off a magical glow. Massage treatments can be booked in the indoor/outdoor spa lodge or in guest rooms, and the two heated saltwater pools, with views of the San Jacinto Mountains, are open all day and night.

A photo of Paul Kurdian and Sam McDermott

Paul Kurdian and Sam McDermott started their married life off with a bang.

While they were dating, the couple imagined one day starting a business together, and the opportunity arrived on the morning after their wedding.

“On our way to Sunday brunch at my brother’s house, Paul received a call from a former client who had owned another hotel he sold for her,” Sam said. “She told Paul she was ready to retire completely and called to see if he could help with the sale of this hotel. We decided to purchase it ourselves, and nearly eight months later, we began our journey, and the rest is history!”

There were several things about the 18-room property in Palm Springs that appealed to Paul, a real estate broker with corporate experience in operations and management, and Sam, who has a background in strategy, marketing, and business development. The timing was “pretty remarkable,” Sam said, especially since she had once “flirted” with the idea of buying a hotel, and owning one was something Paul had always dreamed about.

“How this came about was surreal because we wanted to extend our life partnership in a new and exciting way,” Sam said. “Many newlyweds have children within their first year of marriage — we gave birth to a new business.”

The hotel was in need of some serious sprucing up, and Sam and Paul started by removing “anything old and outdated.” They replaced “everything that guests could see and touch,” and added conveniences like Qi wireless charging stations in every room. 

All of the carpeting was ripped out, new flooring was installed, and each room now has its own air conditioning and heating unit. The walls are covered with fresh paint, the rooms are filled with new furniture, beds, linens, and towels, and the pool is surrounded by colorful umbrellas and loungers. Perhaps the biggest change Sam and Paul made was giving the property a new name: The Inn at Palm Springs.

“Inn at Palm Springs is the very first property you see on your way into Palm Springs on Highway 111,” Sam said. “We like to tell people we are the Gateway to Palm Springs. When you visit, you’ll see a happy and colorful vibe throughout the property.”

The hotel is dog-friendly — Sam and Paul’s own pup, Gus, lives with them on-site — and able to host small groups for special occasions. 

“We’ve had several guests tell us they plan to come back with a group and take over the inn,” Sam said. “We find joy in helping our guests create great memories with their friends and family, and we look forward to hosting more intimate gatherings in the future.”

Because Paul and Sam have both traveled so extensively for work and fun, they came into this with a clear vision for their hotel: It had to be comfortable, clean, and private, a space where guests felt welcome the instant they stepped onto the property and left feeling they had a positive experience that was an excellent value. The effusive response they have received from patrons shows they accomplished what they set out to do.

“We’ve been very grateful for the wonderful guests who have stayed with us,” Sam said. “It is the positive feedback we receive from guests that keeps us motivated each day.”